People are sharing stories about your company online. Understand what they are saying - their sentiment, needs, and desires - at all times. Our listening system, OpenMic™, continuously reads and analyzes online conversations about your company or comments sent directly to you in email, SMS, or web forms. Learn More
Both eatery and hotel companies know the value of differentiation and segmentation in delivering sustained profitability.
OpenMic continuously collects, analyzes and reports customer sentiment and social media analytics from the channels you select: social media, email, SMS, forms, surveys and any other consumer generated media.